A dubious achievement and probably the most important local distinction that impacts everyone throughout the metro area.
Here's the science . . .
"Newly released data revealed the average hold time is now 53 seconds, completely outside nationwide standards."
Read more via www.TonysKansasCity.com link . . .
Kansas City hold times for emergency calls hit record wait for 2024
In September, one day had an average wait time of 1:31. Nine days in total topped a full minute wait.
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