TKC BREAKING AND EXCLUSIVE NEWS!!! CITY HALL WANTS $12 MILLION FOR KANSAS CITY WATER DEPT. CUSTOMER SERVICE!!!



A move to put more money into a beleaguered Kansas City department has created quite a stir.

To wit . . .

KANSAS CITY INSIDERS RAGE OVER A $12 MILLION ASK FOR KANSAS CITY WATER DEPARTMENT CUSTOMER SERVICE!!!

Here's the proof . . .

Ordinance #130568: Appropriating funds from the Unappropriated Fund Balance; authorizing a $12,000,000.00 contract with West Monroe Partners, LLC for the Customer Service Improvement Plan Project.

This one is the brain child of Mayor Pro Tem Cindy Circo And Jan Marcason . . .

Focus on $12,000,000 contract for a Chicago based consulting firm to "improve" the Water Department's Customer Service . . . And then remember that last week when this ordinance was introdcued, Mayor Sly and Council we're bragging about citizen satisfaction. Contradiction: If Kansas City residents are so satisfied . . . Then whey spend all this money for improvement?

More from Kansas City Insiders . . .

"Look at the fact sheet, it's woefully short on any real information. How in the Hell do you spend $12 Million on customer service, who is this company? This flew in under the radar and people are shocked about the way they're trying to ram this one through . . ."

Another perspective . . .

"Who are these people? Stunning that the Water Department has the balls to try to get this by the City Council. I bet the entire payroll for the Customer Service division costs less than that in a full year."

Developing . . .